Support

How can we help?

Tell us what happened and our team will help you find the right next step.

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General help

Questions about the app, your account, or how Petafriend works.

pets

Help with access, profile details, or pet information.

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Support for clinics, hotels, grooming salons, and service providers.

What happens next

We review the request and the context you share.

We may ask for one extra detail if it helps us solve it faster.

We reply with the next step as soon as possible.